Privacy policy
1. Information We Collect
When you use our website, we may collect certain information to provide our services.
Personal Details
This may include your name, email address, billing address, and shipping address.
Payment Details
Payment information required to complete your purchase is processed securely through trusted payment providers. We do not store full payment card details on our systems.
Technical Information
We may collect information such as your IP address, browser type, device information, and browsing activity to help improve website functionality and performance.
2. How We Use Your Information
We use your information for the following purposes:
Order Fulfillment
To process payments, prepare orders, arrange delivery, and provide order updates.
Customer Support
To answer questions, respond to requests, and assist with returns or other service matters.
Website Improvement
To understand how visitors use our website, improve navigation, and optimize overall performance.
Communication
To send important service-related emails such as order confirmations, shipping updates, or account-related notifications.
3. Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support site functionality.
You can control or disable cookies through your browser settings.
4. Third-Party Services
We work with trusted third-party providers to operate our business.
Shopify
Our website is hosted through Shopify, which provides the e-commerce platform used to run our online store.
Payment Providers
Secure payment providers such as Apple Pay and Google Pay may be available at checkout to process transactions safely.
5. Data Security
We take reasonable measures to protect your personal information.
Our website uses SSL encryption and secure systems to help protect information during transmission and payment processing.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your personal information where legally permitted
To make a request, please contact us at:
7. Data Retention
We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has submitted personal data, please contact us so we can review and remove it where appropriate.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page and become effective when published.
10. Business Information
Company Name: PM Commerce
Store Name: Walksonstudio
Business Address: Neuweg 245 D, 1214 GR Hilversum, Netherlands
Registration Number: 42035848
VAT Number: NL869411494B01
Contact:
Email: support@walksonstudio.com
Phone: +1 980 364 5568
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT -05:00)
Saturday – Sunday: 10:00 AM – 4:00 PM (GMT -05:00)
Average response time: within 12 hours